Mora, Manuel ORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory
ORCID: 0000-0001-9253-0313 and Meyendriesch, Burkard
(2017)
ITSDM: A methodology for IT services design.
In: Marx Gómez, Jorge, Mora, Manuel, Raisinghani, Mahesh, Nebel, W. and O'Connor, Rory, (eds.)
Engineering and Management of Data Centers.
Service Science: Research and Innovations in the Service Economy
.
Springer, Cham, pp. 15-40.
ISBN 978-3-319-65081-4
Galván-Cruz, Sergio, Mora, Manuel ORCID: 0000-0003-1631-5931 and O'Connor, Rory
ORCID: 0000-0001-9253-0313
(2017)
A means-ends design of SCRUM+: an agile-disciplined balanced SCRUM enhanced with the ISO/IEC 29110 Standard.
In: 6th International Conference on Software Process Improvement (CIMPS 2017), 18-20 Oct 2017, Zacatecas, Mexico.
ISBN 978-3-319-69340-8
Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Tsui, F. and Marx Gómez, Jorge
(2017)
Design methods for software architectures in the service‐oriented computing and cloud paradigms.
Software: Practice and Experience, 48
(2).
pp. 263-267.
ISSN 0038-0644
Galván-Cruz, Sergio, Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Acosta-Escalante, Francisco and Alvarez, Francisco
(2017)
An objective compliance analysis of project management process in main agile methodologies with the ISO/IEC 29110 entry profile.
International Journal of Information Technologies and Systems Approach, 10
(1).
pp. 75-106.
ISSN 1935-570X
Yilmaz, Murat, O'Connor, Rory ORCID: 0000-0001-9253-0313 and Mora, Manuel
ORCID: 0000-0003-1631-5931
(2016)
Improving social aspects of the software development process: games, gamification and related approaches.
Journal of Universal Computer Science, 22
(12).
pp. 1487-1488.
ISSN 0948-6968
Mora, Manuel ORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory
ORCID: 0000-0001-9253-0313 and Gelman, Ovsei
(2016)
An MADM risk-based evaluation-selection model of free-libre open source software tools.
International Journal of Technology Policy and Management, 16
(4).
pp. 326-354.
ISSN 1468-4322
Reyes-Delgado, Paola, Mora, Manuel ORCID: 0000-0003-1631-5931, Duran-Limon, Hector, Rodriiguez- Martiinez, Laura, O'Connor, Rory
ORCID: 0000-0001-9253-0313 and Mendoza-Gonzalez, Ricardo
(2016)
The strengths and weaknesses of software architecture design in the RUP, MSF, MBASE and RUP-SOA methodologies: a conceptual review.
Computer Standards and Interfaces, 47
.
pp. 24-41.
ISSN 0920-5489
Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Raisinghani, Mahesh and Gelman, Ovsei
(2016)
Impacts of electronic process guides by types of user: An experimental study.
International Journal of Information Management, 36
(1).
pp. 73-88.
ISSN 0268-4012
Galván-Cruz, Sergio, Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Acosta-Escalante, Francisco and Alvarez, Francisco
(2015)
A compliance analysis of agile methodologies with the ISO/IEC 29110 project management process.
In: Conference on ENTERprise Information Systems (CENTERIS 2015), 7-9 Oct 2015, Vilamoura, Portugal.
Mora, Manuel ORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory
ORCID: 0000-0001-9253-0313 and Gelman, Ovsei
(2015)
A risk-based MADM model for selecting free-libre open source software tools in the domain of IT service management.
In: 16th Symposium on Decision Technology and Intelligent Information Systems, 6 Aug 2015, Baden Baden, Germany.
Galván-Cruz, Sergio, Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Acosta-Escalante, Francisco and Alvarez, Francisco
(2015)
On project management process in agile systems development methodologies and the ISO/IEC 29110 standard (entry profile).
In: XII International Congress on Innovation and Technological Development (CIINDET 2015), 25-27 Mar 2015, Cuernavaca, Morelos, Mexico.
Mora, Manuel ORCID: 0000-0003-1631-5931, Gomez, Jorge, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Raisinghani, Mahesh and Gelman, Ovsei
(2015)
An extensive review of IT service design in seven international ITSM processes frameworks: Part II.
International Journal of Information Technologies and Systems Approach, 8
(1).
pp. 69-90.
ISSN 1935-5718
Mora, Manuel ORCID: 0000-0003-1631-5931, Raisinghani, Mahesh, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Gomez, Jorge and Gelman, Ovsei
(2014)
An extensive review of IT service design in seven international ITSM processes frameworks: Part I.
International Journal of Information Technologies and Systems Approach, 7
(2).
pp. 83-107.
ISSN 1935-5718
Galván-Cruz, Sergio, Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Acosta-Escalante, Francisco and Alvarez, Francisco
(2014)
On project management process in agile systems development methodologies and the ISO/IEC 29110 standard (entry profile).
In: International Conference on Informatics and Computing (CNCIIC-ANIEI), Oct 1014, Mexico.
Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Raisinghani, Mahesh, Macías-Luévano, Jorge and Gelman, Ovsei
(2013)
IT service engineering and management framework (ITS‐EMF).
In: de Pablos, Patricia Ordóñez and Tennyson, Robert, (eds.)
Best Practices and New Perspectives in Service Science and Management.
IGI Global, pp. 76-91.
ISBN 978-1-4666-3894-5
O'Connor, Rory ORCID: 0000-0001-9253-0313
(2012)
Using grounded theory coding mechanisms to analyze case study and focus group data in the context of software process research.
In: Mora, Manuel
ORCID: 0000-0003-1631-5931, Gelman, Ovsei, Steenkamp, A. and Raisinghani, Mahesh, (eds.)
Research Methodologies, Innovations and Philosophies in Software Systems Engineering and Information Systems.
IGI Global, pp. 256-270.
ISBN 978-1-4666-0179-6
Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0002-2446-3224, Raisinghani, Mahesh and Macías-Luévano, Jorge
(2011)
An IT service engineering and management framework (ITS-EMF).
International Journal of Service Science, Management, Engineering, and Technology, 2
(2).
pp. 1-15.
ISSN 1935-5718
Mora, Manuel ORCID: 0000-0003-1631-5931, Raisinghani, Mahesh, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Gelman, Ovsei
(2011)
Toward an integrated conceptualization of the service and service system concepts: A systems approach.
In: Wang, J., (ed.)
Information Systems and New Applications in the Service Sector: Models and Methods.
IGI GLOBAL, pp. 152-172.
ISBN 978-1-60960-138-6
Mora, Manuel ORCID: 0000-0003-1631-5931, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Gelman, Ovsei
(2010)
On electronic process guides for IT service management.
In: The SIG SVC Annual Workshop, at 14th International Conference on Information Systems, St Louis, MI.
Mora, Manuel ORCID: 0000-0003-1631-5931, Gelman, Ovsei, O'Connor, Rory
ORCID: 0000-0002-2446-3224, Alvarez, Francisco and Macías-Luévano, Jorge
(2010)
A conceptual descriptive-comparative study of models and standards of processes in SE, SwE, and IT disciplines using the theory of systems.
In: Paradice, D., (ed.)
Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications.
IGI GLOBAL, pp. 156-181.
ISBN 978-1-60566-976-2
Rodríguez, L., Mora, Manuel ORCID: 0000-0003-1631-5931, Vargas Martin, M., O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Alvarez, Francisco
(2010)
Process models of SDLCs: comparison and evolution.
In: Rahman Syed, M. and Nessa Syed, S., (eds.)
Handbook of Research on Modern Systems Analysis and Design Technologies and Applications.
IGI Global, pp. 76-89.
ISBN 978-1-59904-887-1
Mora, Manuel ORCID: 0000-0003-1631-5931, Pinhanez, Claudio, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Blake, Brian
(2009)
The engineering, management, and philosophy of service-oriented information systems.
International Journal of Information Systems in the Service Sector, 1
(2).
pp. 1-4.
ISSN 1935-5696
Mora, Manuel ORCID: 0000-0003-1631-5931, Raisinghani, Mahesh, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Gelman, Ovsei
(2009)
Toward an integrated conceptualization of the service and service system concepts: a systems approach.
International Journal of Information Systems in the Service Sector, 1
(2).
pp. 36-57.
ISSN 1935-5696
Mora, Manuel ORCID: 0000-0003-1631-5931, Gelman, Ovsei, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Alvarez, Francisco
(2009)
An overview of models and standards of processes in the SE, SwE and IS disciplines.
In: Cater-Steel, Aileen, (ed.)
Information Technology Governance and Service Management: Frameworks and Adaptations.
IGI Publishing, pp. 371-387.
ISBN 978-16056-60080
Flores, F., Mora, Manuel ORCID: 0000-0003-1631-5931, Alvarez, Francisco, O'Connor, Rory
ORCID: 0000-0002-2446-3224 and Macías-Luévano, Jorge
(2009)
Requirements engineering: a review of processes and techniques.
In: Rahman Syed, M. and Nessa Syed, S., (eds.)
Handbook of Research on Modern Systems Analysis and Design Technologies and Applications.
IGI Global, pp. 90-104.
ISBN 978-1-59904-887-1
Mora, Manuel ORCID: 0000-0003-1631-5931, Gelman, Ovsei, O'Connor, Rory
ORCID: 0000-0001-9253-0313, Alvarez, Francisco and Macías-Luévano, Jorge
(2008)
A conceptual descriptive-comparative study of models and standards of processes in sE, swE, and It disciplines using the theory of systems.
International Journal of Information Technologies and the Systems Approach, 1
(2).
pp. 57-85.
ISSN 1935-5718